Return Polies

Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it under the following conditions:

🔹 Return Window: Returns are accepted within [5] days of receiving your order.
🔹 Item Condition: Products must be unused, in original packaging, and in the same condition as received.
🔹 Non-Returnable Items: Certain items like [personalized items, perishable goods, or hygiene products] cannot be returned.
🔹 Return Shipping: Customers are responsible for return shipping costs unless the product is defective or incorrect.

How to Initiate a Return?

1. Contact our support team at [primeworks.shope@gmail.com] with your order number and reason for return.
2. We will provide return instructions and the return address.
3. Ship the item back to us and provide the tracking number.
4. Once received, we will process your refund or exchange.

📌 Note: Returns sent without prior authorization will not be accepted.